2025 AGENDA

Explore Previous Event Agendas | 2024 | 2025 | 2026 |

Sessions include:

Registration, Coffee & Networking

8:30 – 9:30

Start your day with refreshments while connecting with peers across the knowledge and research management community.

Welcome and opening

9:30 – 9:40

A brief introduction to the day’s agenda, exploring how knowledge and research professionals are navigating an AI-transformed landscape.

SPEAKER

Chair: Ceri Hughes, Independent Executive Coach and NED

Changing Landscape & Priorities of Professional Services Firms

9:40 – 10:25

Recognised experts from Source Global Research will provide strategic insights into the evolving challenges facing the professional services industry and offer guidance on how knowledge and research professionals can align with their firms’ strategic priorities in this shifting environment.

SPEAKERS

Fiona Czerniawska, Chief Executive, Source
Natasha Cambell, Head of Thought Leadership, Source

AI in Business Research – One Year Later

10:25 – 11:00

Following KIMRA 2024’s popular session, we welcome back industry leaders to evaluate the tangible impact of AI on research practices over the past year. This session will examine whether organisations have moved beyond initial experimentation to meaningful implementation, with practical examples of what’s working and what challenges remain.

SPEAKERS

Andrew Cosgrove, Insights Leader, EY
Tom Mowat, Director, Insights and Analytics, Global Customer Experience, Microsoft
Cornelia Andersson, Chief Product Officer, With Intelligence

Break and Networking

11:00 – 11:30

Refreshments provided

AI at Scale in Legal and Professional Services

11:30 – 12:15

Leaders from prestigious firms discuss real-world implementation of AI across legal and professional services organisations. This panel will address critical aspects of large-scale AI adoption including change management strategies, team dynamics, ethical considerations, governance frameworks, and approaches to workforce upskilling.

SPEAKERS

Chair: Ceri Hughes, Independent Executive Coach and NED
Kate Kimball, Director AI, Alix Partners
Ruth Ward, Global Director of Knowledge & Expertise, Ashurst
Charlotte Holden, Head of Data Strategy & Services, Evercore

AI in Action: Practical Case Studies

12:15 – 13:15

Industry experts share frontline experiences implementing AI in research functions across different sectors. This session offers concrete examples, lessons learnt, and practical considerations for organisations at various stages of their AI journey.

SPEAKERS & TOPICS

Luca Russignan, Deputy head of Capgemini Research Institute for Financial Services – Practical Experience with AI-Augmented Research
Dominic King, EMEA Research Lead, Accenture – Synthetic data: insights heaven or insights hell
David Mantle, Senior Resource Manager, Orrick – Planning, Governance and Procurement of AI Solutions
Dan Donovan, GTM Leader – Democratizing Insights: How AI and Data Join Forces to Fuel Business Growth

Lunch and Networking

13:15 – 14:00

Complimentary lunch provided

Lunch sponsored by

AI and the Impact on Supplier Relationships

14:00 – 14:45

The proliferation of AI tools is fundamentally challenging established information supplier business models and changing client-supplier dynamics. This session explores evolving partnerships, contract considerations, and strategic approaches from both procurement and supplier perspectives.

SPEAKERS

Andy Burden, Strategic Subscription Advisory, Substribe
David Mantle, Senior Resource Manager, Orrick
Lyndsey Anderson, Global Head of Content, BMI

Practical Tips for Upskilling for AI – Creating a Culture of Continuous Learning

14:45 – 15:30

The rapid evolution of AI capabilities demands ongoing skill development across organisations. This interactive session will provide frameworks for building adaptable teams, fostering technological fluency, and creating sustainable learning cultures that embrace AI-driven transformation. Amanda Quinlan will be presenting our pre event survey findings to be discussed with the panel and conference participants.

PANEL

Chair: Ceri Hughes, Independent Executive Coach and NED
Kate Kimball, Director AI, Alix Partners
Gabriele Birnberg, Head of People Transformation, KPMG
Amanda Quinlan, Strategic Leader in Research and Knowledge Operations
Ruth Ward, Global Director of Knowledge & Expertise, Ashurst

Break and Networking

15:30 – 16:00

Afternoon refreshments provided

Knowledge & Research Reimagined

16:00 – 17:00

This forward-looking session explores how knowledge and research professionals can redefine their value proposition and brand positioning in an AI-enabled world. Discussion will focus on balancing technological capabilities with uniquely human expertise, emphasising the continued importance of methodological rigour, creative thinking, sophisticated data sourcing, governance frameworks, and ethical considerations.

PANEL

Chair: Ceri Hughes, Independent Executive Coach and NED
Athena Peppes, Director and Co-Founder, Beacon Thought Leadership 
Gabriele Birnberg, Head of People Transformation, KPMG
Natasha Cambell, Head of Thought Leadership, Source

Evening Reception

17:00 onwards

Continue conversations over complimentary drinks and canapés. An excellent opportunity to reflect on the day’s insights and build valuable professional connections.

Drinks sponsored by