"We have to reinvent ourselves to stay relevant," my colleague Francis Hintermann told a room full of research folk in London last week. It was the defining theme of the 2026 KIMRA Conference - and reminded me (with a timely prompt from Stephanie Cook) of the mice in...

In conference breakout rooms, industry chats, or in hushed exchanges between research leads, there is a conversation happening across the knowledge and information profession right now – and it goes something like this: “Our staff are already using AI tools to enhance...