Emma has worked in the information industry for more than 30 years, working within professional services research functions for more than 20 years. Emma is currently a Senior Director in the Insight Center at Alvarez & Marsal a consulting firms providing global leadership, problem solving and value creation for companies across industries and around the world. Emma has worked at A&M for 8 years – firstly developing and now leading the global “On-Demand” research service for the firm. She also supports other service offerings of Thought Leadership, Subscriptions, Internal Communications and Knowledge Management across EMEA.